🏔 Service Businesses · Live demo available

Every inquiry answered — by text or website chat.

Bike shops, ski tune shops, guide services, equipment outfitters — every outdoor service business misses leads when the phone's not answered. Highmark captures every inquiry automatically via SMS and your website, qualifies the lead, and notifies you when it's time to follow up.

📱 Text DEMO to see it live See a conversation ↓

SMS Concierge

Web Chat Widget

Live in 1–3 days

See it in action

Same AI. Two channels. Both work the same way.

SMS for customers who find your number. Web Chat for visitors on your website. Same knowledge base, same booking links.

📱 SMS — Capture leads you'd normally miss

Hey, do you do bike tune-ups? What does that cost?

Yes! We offer full tune-ups starting at $85, which covers a safety inspection, adjustment of all derailleurs and brakes, cable tension, and a test ride.

Want to schedule a drop-off? We can usually turn around in 2–3 business days, or we offer same-day express service for $20 more. What type of bike do you have?

Mountain bike, 2022 Trek

Nice bike — Treks are easy to work with. Our $85 tune-up would cover everything it needs. Want to leave your name and number so we can reach out to schedule a drop-off time that works for you?

💬 Web Chat — Turn website visitors into customers

Do you rent bikes or just sell/service?

We do all three! Rentals by the hour or day, new bike sales with expert fitting, and service for any brand. What brings you in — are you looking to rent for a trail day, or something more long-term?

Just renting for tomorrow, 2 bikes

Easy — we have plenty of great trail bikes available tomorrow. Here's our rental booking page where you can pick your bikes and reserve a pickup time:
https://example.com/rentals

Any questions about trail recommendations while you're here? Happy to point you toward the best rides for your level.

FAQ

Questions from outdoor service businesses

Our business is appointment-based — can Highmark help with scheduling?

Yes — your bot can answer questions about your services and pricing, then direct customers to your booking link or capture their contact info for you to call back. It handles the inquiry so you focus on the appointment.

Can we use it for both a physical shop and a website?

That's exactly the use case. SMS covers customers who find your number on Google or Yelp. The web chat widget covers visitors to your website. Both go to the same AI, same knowledge base.

How quickly can we get set up?

Most service businesses are live within 1–3 business days. We configure the bot with your services, pricing, and policies — you review it, approve it, and we go live.

Pricing

Start free. Scale when you're ready.

No long-term contracts. No per-message fees. Most clients go live in 1–3 days.

Free

forever, limited

Try Highmark with your business — no risk, no credit card.

✓ Basic SMS Q&A chatbot
✓ Up to 100 messages/month
✓ Shared Twilio number
✓ FAQ answering from your website
✗ Lead capture
✗ CRM & contact records
✗ Booking integration
✗ Campaign messaging

Text the demo →

Every inquiry answered — by text or website chat.

Same AI. Two channels. Both work the same way.

Questions from outdoor service businesses

Start free. Scale when you're ready.

See it work right now

Your customers are texting right now